Why is flexibility important? Modern SaaS applications and web portals are complex systems and it´s not trivial to build a user onboarding journey for them. Animations and dynamic elements are introduced as part of the user experience. Technical concepts, such as single-page architecture, are widely adopted. The way how front-end elements are built and rendered has an impact. And your business logic and exceptions in the process further multiply the complexity. When choosing a User Onboarding Software, it is good to keep in mind that these complexities can limit or even prevent wider adoption. It´s important to choose a solution that can respect the specifics of your software. More flexible features, such as product tours, tutorials, or smart tips, mean a smoother experience for your users and a wider set of supported use cases. "Do not align your application with capabilities of a User Onboarding Software, choose a User Onboarding Software that can work with your application.&quo