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Docsify & Usetiful - product tours for a single page application

Docsify is an advanced email tracker for Gmail. It helps salespeople to understand when recipients opened their messages, clicked links, and downloaded attachments, allowing them to work with the hottest prospects. More detailed statistics include information on how recipients engage with the content or how long do prospects spend on each page of PDF attachments. Docsify partnered with Usetiful to improve the onboarding experience for new users. Product tour guides users through the application and helps them to find their "aha!" moment more easily, resulting in improved conversions. Docsify is built as a single page application, making integration of a Digital Adoption Platform a challenge. Usetiful proved to be a good choice with the combination of flexible triggers and professional service. You can try Docsify with their new user onboarding experience yourself - sing up here: https://docsify.net/

Build your first Welcome Message

Why Welcome message? Welcome message has a great impact on how users perceive your application - you can set up a very friendly and human tone of conversation. On top of that - it is really easy to create one with Usetiful! Benefits: Introduce your product from human perspective and let users know you appreciate them Activate your users with call-to-action  Get your Usetiful ready for more complex opportunities Build the modal In the Overview menu, click on " Add tour " Tour name - Give your Welcome message a name so you can find it later Let's keep it simple - page targeting should remain "All pages", trigger should remain to "Launch automatically". You can change these settings anytime later. Click " Continue ". Usetiful creates the first example modal for you. Click inside of the modal and update the content! Pro tip: Include pictures or video! Buttons - your call to action Usetiful allows you to set up actio

Checklist as a part of your user onboarding

Single product tour is often enough to welcome and onboard your users. When dealing with more complex products it is good to remind ourselves that users are human - and we humans can absorb only certain amount of information at the same time.

User onboarding best practices

" You will never get a second chance to make a first impression. " When people see your product or your new feature for the first time, the success depends on the first impression. 

Cover multiple page walkthrough with just one product tour

Our Digital Adoption Platform simplifies complex product flows with the step-by-step walkthroughs and smart tips. This article provides tips and tricks on how to deliver structured learning paths with Usetiful, especially when you need to:

Page targeting explained

When creating new product tour it is crucial to set up the right targeting to ensure the tour is shown in the right context to the right audience. You can set up targeting with Usetiful easily, but also advanced options are available.