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Showing posts from February, 2025

Unlock 4x More Engagement with Seamless Onboarding Experiences

Immersiveness is an essential part of the best onboarding experiences. While popups and overlays work well in certain scenarios, seamlessly embedding onboarding elements directly into your product or webpage interface creates a natural and organic user experience. In fact, embedded guides generate 4x more engagements compared to other onboarding content, and users complete an average of 7.5 steps with an onboarding checklist —more than double that of overlaid content. This article will explore what embeddables are, how they differ from other onboarding elements, and how you can leverage them to drive deeper user engagement. Example of an embedded checklist from Microsoft Clarity What are Embeddables? Embeddables are visual elements that sit directly inside the UI. Unlike overlays or widgets, these onboarding elements appear as if they are part of the program. The result is a user experience that feels natural, leading to better engagement and completion rates. While widgets like modal...

How DAPs Can Help You Train and Implement AI Agents

  While Generative AI applications like ChatGPT and DALL·E have dominated the conversation over the last few years, something much more powerful is around the corner. In 2025, AI agents look set to be next-level implementations of large language models (LLMs) because of their ability to automate a wide range of business processes, revolutionize customer services, and deeply integrate with other digital tools and platforms. But how can your business ensure it’s well-positioned to take advantage of this productivity, cost-saving, and scalable automation? Digital Adoption Platforms (DAPs) hold the key. What are AI agents? Image by drobotdean on Freepik Artificial intelligence agents, typically shortened to AI agents, are autonomous software that uses a mix of AI technologies like LLMs to function independently, adapt and adjust to new situations, and execute goal-oriented tasks. Unlike simple chatbots, these sophisticated tools can complete tasks and workflows without constant human s...