Blog Usetiful - Digital product adoption made simple

  The new Usetiful + HubSpot integration is something special for product, marketing, and customer success teams who want to achieve the Holy Grail of product-led growth (PLG).  By connecting Usetiful’s in-app onboarding and user engagement tools with HubSpot’s powerful CRM and automation capabilities, teams can create a seamless, data-driven user journey that works from first touch to adoption and retention. If that sounds like something your SaaS product needs, this article is for you. What is Usetiful, and how does it work with HubSpot? Usetiful on HubSpot Marketplace Usetiful is a leading digital adoption platform that helps organizations build intuitive onboarding tours, smart tips, interactive checklists, in-app banners, and more, with no coding required.  These onboarding features are seamlessly integrated into your app or website, creating a consistent and intuitive experience that empowers users to learn about the features and functions that make your app valuabl...

  Understanding customer behavior is crucial for SaaS success. Insights into behavior help businesses identify patterns, preferences, and pain points across the user journey. Knowing how users interact with products, where they encounter challenges, and which features they value most empowers companies to improve experiences, reduce churn, and foster growth. Without this understanding, SaaS businesses risk losing customers, misinterpreting user needs, and missing upselling opportunities. Behavioral analysis ensures data-driven engagement strategies that align with customer expectations, leading to higher retention and increased revenue. Usetiful's recent integration with Customerscore.io equips companies with tools to better understand why customers leave and identify those ready for growth. What is Customerscore.io? Customerscore.io helps B2B SaaS businesses prevent customer churn by understanding why customers leave. Additionally, it identifies promising customers, enabling busi...