As any good product management professional knows, users are not a monolith. Instead, they are a diverse bunch with different needs, behaviors, demographics, devices, goals, and more. User segmentation helps you categorize these different contexts to make your product as good as possible. Here’s how to segment your user base to improve user experience and boost engagement. Image by Freepik What is user segmentation? User segmentation describes the process of breaking up your user base into groups based on shared characteristics. Users are diverse, and they have unique behaviors, needs, pain points, financial situations, and so on. Understanding these different cohorts helps developers personalize their product and its overall user experience to better serve each segment. The thing is, users love personalization. It helps them feel in control, cuts down on unnecessary information, and it can even deeper their relationship with your brand. Segmenting users allows you to deliver a more