Skip to main content

Usetiful acquisition - Founder's post


Good news, everyone!

Usetiful is joining Fullstory, marking the next chapter in our journey to help teams create more intuitive and meaningful digital experiences.


Why? Some of you might remember this:


Product adoption is about inspiring the right behaviors that lead to lasting satisfaction for users. To do that, teams need a deep understanding of what users do, see, and think at every step. As we explored new ways to bring that clarity to life, through features like session replay, we discovered how closely Usetiful’s mission aligned with Fullstory’s vision for behavioral intelligence. Joining forces was the natural next step.


Together, Usetiful and Fullstory unlock the full value of digital products by giving teams the insight to know when and why users need help - and the ability to deliver experiences that feel human, personalized, and effortless.

Since our launch in 2019, we’ve been guided by the feedback, creativity, and trust of our users. Your partnership has shaped Usetiful into what it is today, and it’s because of you that we’re ready for this next stage.

We’re excited for what’s ahead as we combine Fullstory’s behavioral intelligence with Usetiful’s intuitive guidance to help teams act on insight and create digital experiences that truly work for people.


All the best,

Ondrej, CEO





---

Frequently Asked Questions


What happens to my license and contract?

We will continue providing service based on your running contract and license.


What about my data?

The high standards of data protection and privacy you rely on remain unchanged. We are fully committed to upholding the specific operational environment you trust. Your data will continue to be hosted exclusively within the European Union (Hetzner, Germany) and will only be accessible by EU-residing personnel. This operational continuity is our firm commitment to you, ensuring you can continue to use Usetiful with the same level of trust and security as always, with no action required on your part.


I have a different question, where can I get help?

Contact us at support@usetiful.com

Popular posts from this blog

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...

MAXMODAL's Onboarding Automation Boosts Efficiency by 30% with Usetiful

  Who We're Talking About MAXMODAL ltd . is a neutral multimodal network that simplifies the complex world of transport and logistics. Their comprehensive platform allows users to manage everything from tariffs and supply chains to transportation requests and communication with contractors. In a fast-paced industry where efficiency is key, the team, led by project leader Dinar, recognized that their internal processes were becoming a bottleneck. Their ultimate goal was to find a solution that could match the robust functionality of their product with an equally seamless user experience. The Goals Right from the start, the MAXMODAL team knew exactly what they wanted to achieve with Usetiful. Their main goals were to: Improve feature adoption: With so many powerful tools on their platform, they needed a way to ensure users were discovering and utilizing every feature to its full potential. Enable customers with self-service support: They wanted to empower their users to find answe...