Skip to main content

How to add a Product Tour to Confluence

How to easily add a product guide to your Confluence page?


This quick guide describes how to do it even without administrative rights.




1. Get your Usetiful code

Log in to your account on Usetiful.com and click the "Embed code" button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C).



2. Paste the code into HTML macro

Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option  "Insert more content" and select the option "Other macros" at the bottom of the list. Search for the "HTML" in the displayed modal dialog.


Add the HTML macro into the page and paste the Usetiful code inside.


Save the page.

3. Configure the tour

If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks. Tour will show up automatically, if parameters "Autoplay" or "Usetiful button" are enabled.


When setting up the tour, important is the "Url" field that specifies on which pages the tour will display. Paste the domain of your Confluence and click "Save".

Return to your Confluence page and refresh it using the Ctrl+F5 keys.

4. Enjoy the tour!

Don't forget to track usage of your product tour with Usetiful reports ;)



Popular posts from this blog

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...

Gartner Reports: Best Digital Adoption Solution

The coming decade will see a significant investment in digital transformation for the vast majority of organizations looking to drive success. But successful digital transformation relies on leveraging software to help employees acclimatize to new and evolving technology. This poses a challenge to employee productivity, as workforces across the globe will be forced to adapt to new technology in their day-to-day roles. Ideally, implementation of such tech requires an approach that impacts productivity as little as possible. That's why companies are increasingly turning to digital adoption platforms that facilitate the process and support employee efficiency rather than hampering it. What is a Digital Adoption Platform? A digital adoption platform (DAP) sits on top of an existing software application, offering users insight and guidance that helps them to adjust to the software application, providing information on key tasks and functions. With a DAP, companies can introduce new sof...

Creating an Interactive Walkthrough for Your WordPress

User retention is a big concern for software developers. That's true whether you are building an app or a website. Rising marketing costs mean that once you do get your product in front of users, you must ensure they make an impact. Interactive walkthroughs and product tours are one of the best ways to onboard users. When a user first sits down with your website, you want them to learn how they can get value from it immediately. Your potential customers need to know what actions they can take to solve their pain points and become regular users of your website. If you use a WordPress website — and there is a good chance you do because the platform has 43% of the global market share — then you should learn how to design an interactive walkthrough for your site. Just follow these simple steps, and you can educate your users and boost your retention and loyalty. Install Usetiful on WordPress If you want to unlock the power of product tours and walkthroughs, the first thing you need t...