Blog Usetiful - Digital product adoption made simple

  To associate tour steps (pointers) with specific elements on your site, you need to hook to the selectors of elements. Selectors are used to "find" the HTML elements on your site. It is not difficult to find out the selector of a specific page element. The easiest way is to use our Chrome extension . Usetiful for Chrome extension (Recommended) 1. We recommend you to first install  the extension  - it enables you to preview product tours directly on your page without embedding the code. When on the page, it allows you to get the element selector on just one click.   2. Inside the tour editor, the " Element"  field require you to enter the selector of the HTML element on your site. Click on the  "Select element"  action on the right side of the field.  The following dialog will appear if the Usetiful browser extension is enabled. 3. Enter the address of your web page and click "Open page" 4. To select the ele

Once you installed Usetiful, you can start to publish product tours and begin collecting data for their analysis. The only thing you need to do is to embed a bit of javascript to your website. If you use tools like Google Tag Manager , you don't even have to touch your website code. If you are not a developer, send the code to somebody who can help you. If you need any assistance from our side, feel free to contact us . Google Tag Manager Google Tag Manager (GTM) is a free tool that allows you manage and deploy tags (snippets of code or tracking pixels) on your website (or mobile app) without having to modify the code. Using GTM requires to be registered and their javascript code on your website. Then you can manage your code online. 1. To add the Usetiful code to GTM , login to your GTM account and select the appropriate container for your website. 2. Open your Tags section from the menu and add a new tag. 3. Edit tag configuration and choose tag type Custom &g

To preview your Usetiful product tours before they go live, you have 3 options: Option 1: Use Usetiful for Chrome Extension The first and the easiest way to preview your tours is to install our Usetiful for Chrome extension. Just follow these instructions . Option 2: Use External Browser Plugin Many browser plugins enable you to run a javascript code locally on any website. If you are using the Chrome browser, we recommend using the  User Javascript and CSS plugin, because it's easy to use and work perfectly with Usetiful. To preview your tour follow these instructions: 1. Install the plugin . 2. Navigate to the page where do you want to preview the tour. 3. Click on the plugin icon in the browser toolbar. 4. Click on the "Add new" button. 5. Navigate to the  Usetiful Overview page and view your script code by clicking on the "Embed code" button. 6. Copy the code to the clipboard (without the HTML markup!) and paste it to the lef

Calendify chose Usetiful as a solution to run product adoption experiments, onboard new users and announce new features. Team created an initial version of product tour to gather insights and identify blind spots in user experience. Based on the new insights, team iterated and within the first month several versions of product tour were released. As a result, user account activation was improved by 25%. About Calendify Calendify is a cloud-based appointment booking system used by individuals and small businesses around the world. Calendify connects with individual or team Google calendars to check availability and prevent overbooking. Customers value its simplicity to set up and use. Help users to use the full potential of their accounts The team noticed that most users have never completed the setup of their accounts (completion rate was 39%). They struggled to create event types that the customers or prospects could book. We caught up with the Calendify Product M

   This article introduces the reporting features of Usetiful - the user onboarding software. The analytics measure the effectiveness of your experiences made by your product tours. Iterate on your results, improve your tours and maximize user engagement!

How to easily add a product guide to your Confluence page? This quick guide describes how to do it even without administrative rights. 1. Get your Usetiful code Log in to your account on  Usetiful .com and click the " Embed code " button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C). 2. Paste the code into HTML macro Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option  " Insert more content " and select the option " Other macros " at the bottom of the list. Search for the " HTML " in the displayed modal dialog. Add the HTML macro into the page and paste the Usetiful code inside. Save the page. 3. Configure the tour If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks . Tour will show up automatically, if paramete