This article introduces the reporting features of Usetiful - the user onboarding software. The analytics measure the effectiveness of your experiences made by your product tours. Iterate on your results, improve your tours and maximize user engagement!
Calendify chose Usetiful as a solution to run product adoption experiments, onboard new users and announce new features.
Team created an initial version of product tour to gather insights and identify blind spots in user experience. Based on the new insights, team iterated and within the first month several versions of product tour were released. As a result, user account activation was improved by 25%.
About CalendifyCalendify is a cloud-based appointment booking system used by individuals and small businesses around the world. Calendify connects with individual or team Google calendars to check availability and prevent overbooking. Customers value its simplicity to set up and use.
Help users to use the full potential of their accounts
The team noticed that most users have never completed the setup of their accounts (completion rate was 39%). They struggled to create event types that the customers or prospects could book. We caught up with the Calendify Product Manager, Ondrej Dobias…