Blog Usetiful - Digital product adoption made simple

  Learning and development is a big deal. Get it right, and you can increase employee retention, engagement, and overall productivity. But what's the best way to get these critical learning materials in front of your employees? Digital adoption platforms (DAPs) and learning management systems (LMSs) are two popular software solutions for employee learning and development. But Instead of using one the other, forward-thinking teams are using them together because they're a match made in heaven. Let's explore how to pair up these products for a next-level digital employee experience. Image by pressfoto on Freepik What do LMS and DAPs do? LMS and DAPs are both employee onboarding tools. For the sake of clarity, let's look at  each one in a little more detail. What is an LMS? LMS stands for Learning Management System. They are also known as Learning Experience Systems. Businesses worldwide use LMSs to onboard new hires and teach various skills they use for the job. However,

  Digital adoption platforms (DAPs) like Usetiful are well-known as effective methods for onboarding users and employees to new software. However, you can also use them for employee training and support. Let's explore the best ways to use a DAP in employee training. Image by diana.grytsku on Freepik Differences between employee training and onboarding Before we look at the best practices for using a digital adoption solution for employee training, we need to define some terms. Employee training and onboarding have plenty of crossovers. However, they are different things.  Employee onboarding: Onboarding happens over the short term. It involves a set of steps to help a new hire bed in. Typically, it involves things like: Registering with HR Signing employment paperwork Learning company policies Setting up accounts and logins Meeting the team Learning how to use work tools Many forward-thinking companies use a digital adoption platform for some of these steps. In particular, these

  Buyer behavior is changing. In the past, the CEO or CTO called the shots and made all the software purchasing decisions. However, modern buying is more collaborative, with an average of 11 stakeholders involved in B2B deals. This shifting landscape was further highlighted in a recent G2 buyer report. Their research pointed out that with so many software solutions on the market, customers were struggling to choose the right product.  One of the primary barriers for customers includes finding reliable, impartial information on products. While for sales teams, friction comes from longer sales cycles that result from additional stakeholder involvement in deals. What modern buyers want In response to these shifts in buyer behavior, a couple of trends have occurred. Firstly, many users are seeking out self-service buying options . Second, sales rooms are growing in popularity. These digital hubs provide a place for stakeholders and sales teams to meet and discuss a product. Everything yo