Skip to main content

Posts

Showing posts with the label customer success

Don't get mad, get Digital Adoption

The last few years of software development have been all about the customer experience. Developers understand that the quickest path to success is to create fluid, intuitive applications that provide instant value.  Digital adoption platforms provide features like automated user onboarding that can help enhance the customer experience. With customer acquisition costs rising all the time , developers need all the help they can get to retain precious users. New expectations Software used to be a specialist thing. In the past, it was a domain of enthusiasts that only cared about what it could do. However, the rise of smartphones and personal computers as everyday items has changed everything. These days, developers need to build products that people want to use. Customer experience has become paramount. With so much competition out there, even having a great piece of software will only get you so far. Customers want more than just functionality. They want to feel relaxed and happy when th