Skip to main content

Posts

Showing posts with the label Help

Checklist as a part of your user onboarding

Single product tour is often enough to welcome and onboard your users. When dealing with more complex products it is good to remind ourselves that users are human - and we humans can absorb only certain amount of information at the same time.

Cover multiple page walkthrough with just one product tour

Our Digital Adoption Platform simplifies complex product flows with the step-by-step walkthroughs and smart tips. This article provides tips and tricks on how to deliver structured learning paths with Usetiful, especially when you need to:

Page targeting explained

When creating new product tour it is crucial to set up the right targeting to ensure the tour is shown in the right context to the right audience. You can set up targeting with Usetiful easily, but also advanced options are available.

Preview Tours with Usetiful Chrome Extension

We are happy to introduce Usetiful for Chrome , a new browser extension that enables you to preview all your Usetiful product tours on any site without touching the code. Just follow the steps below to preview your product tours: Install plugin and preview your tour 1. Enter Google Chrome Web Store and install the  Usetiful: Product Tours  extension. (Note: Usetiful: Product Tours browser extension works with Chrome browser only) 2. When the plugin is successfully installed, the Usetiful icon will appear in the browser top bar with the following message. 3. Click on the Usetiful icon and log in using your Usetiful credentials. If you are currently logged in to the Usetiful, the plugin will connect to your account automatically. 4. Go to the page where you want to preview your tour. The bottom panel indicates whether the selected tour is available. (Note: Only tours that are allowed to be shown on given page will be offered - see Page Targeti

Select Element on Your Page

  To associate tour steps (pointers) with specific elements on your site, you need to hook to the selectors of elements. Selectors are used to "find" the HTML elements on your site. It is not difficult to find out the selector of a specific page element. The easiest way is to use our Chrome extension . Usetiful for Chrome extension (Recommended) 1. We recommend you to first install  the extension  - it enables you to preview product tours directly on your page without embedding the code. When on the page, it allows you to get the element selector on just one click.   2. Inside the tour editor, the " Element"  field require you to enter the selector of the HTML element on your site. Click on the  "Select element"  action on the right side of the field.  The following dialog will appear if the Usetiful browser extension is enabled. 3. Enter the address of your web page and click "Open page" 4. To select the ele

Install Usetiful to start publishing product tours

Once you installed Usetiful, you can start to publish product tours and begin collecting data for their analysis. The only thing you need to do is to embed a bit of javascript to your website. If you use tools like Google Tag Manager , you don't even have to touch your website code. If you are not a developer, send the code to somebody who can help you. If you need any assistance from our side, feel free to contact us . Google Tag Manager Google Tag Manager (GTM) is a free tool that allows you manage and deploy tags (snippets of code or tracking pixels) on your website (or mobile app) without having to modify the code. Using GTM requires to be registered and their javascript code on your website. Then you can manage your code online. 1. To add the Usetiful code to GTM , login to your GTM account and select the appropriate container for your website. 2. Open your Tags section from the menu and add a new tag. 3. Edit tag configuration and choose tag type Custom &g

Different Ways to Preview Your Product Tours

To preview your Usetiful product tours before they go live, you have 3 options: Option 1: Use Usetiful for Chrome Extension The first and the easiest way to preview your tours is to install our Usetiful for Chrome extension. Just follow these instructions . Option 2: Use External Browser Plugin Many browser plugins enable you to run a javascript code locally on any website. If you are using the Chrome browser, we recommend using the  User Javascript and CSS plugin, because it's easy to use and work perfectly with Usetiful. To preview your tour follow these instructions: 1. Install the plugin . 2. Navigate to the page where do you want to preview the tour. 3. Click on the plugin icon in the browser toolbar. 4. Click on the "Add new" button. 5. Navigate to the  Usetiful Overview page and view your script code by clicking on the "Embed code" button. 6. Copy the code to the clipboard (without the HTML markup!) and paste it to the lef

Measure effectiveness of product tours

   This article introduces the reporting features of Usetiful - the user onboarding software. The analytics measure the effectiveness of your experiences made by your product tours. Iterate on your results, improve your tours and maximize user engagement!

Create product tours with Usetiful

Usetiful contains an advanced editor that enables you to build tours visually without any programming skills. Try it yourself with 14-day trial .