Usetiful Blog

We are happy to introduce Usetiful for Chrome, a new browser extension that enables you to preview all your Usetiful product tours on any site without touching the code. Just follow the steps below to preview your product tours:



Install plugin a preview your tour 1. Enter Google Chrome Web Store and install the Usetiful for Chrome extension.

(Note: Usetiful for Chrome browser extension works with Chrome browser only)
2. When the plugin is successfully installed, the Usetiful icon will appear in the browser top bar with the following message.

3. Click on the Usetiful icon and log in using your Usetiful credentials.
4. Go to the page where the tour should preview and click on the "Refresh tour" button. 

5. If the tour is configured correctly (and autoplay is enabled), the tour will automatically start previewing. 
Usetiful for Chrome extension displays only tours that are in the Draft state.



You can check anytime in the Usetiful extension panel whether the tour is configured c…

If you want to associate tour steps (especially pointers) with specific elements on your site, you need to link the specific step to selectors of these elements

Element Selector Selectors are used to "find" the HTML elements on your site. To find out the selector of a specific page element is not hard. Just follow these instructions:


1. In your browser (ideally in Google Chrome or Firefox) navigate to the specific weg page where the tour step should be linked to page element.

We will use our demo site as an example. Let's say that we want to associate the tour step with the first picture on this page (the picture of London, top-left).




2. Right-click on the element you want to find a selector for and choose the "Inspect" option.

3. The inspector panel will appear with the highlighted element. It should look similar to the picture below:



When you hover with mouse cursor over the blue like in the inspector panel, your element is highlighted on the page. If you c…

Once you installed Usetiful, you can start to publish product tours and begin collecting data for their analysis. The only thing you need to do is to embed a bit of javascript to your website. If you use tools like Google Tag Manager, you don't even have to touch your website code.

If you are not a developer, send the code to somebody who can help you. If you need any assistance from our side, feel free to contact us.
Google Tag Manager Google Tag Manager (GTM) is a free tool that allows you manage and deploy tags (snippets of code or tracking pixels) on your website (or mobile app) without having to modify the code. Using GTM requires to be registered and their javascript code on your website. Then you can manage your code online.


1. To add the Usetiful code to GTM, login to your GTM account and select the appropriate container for your website.

2. Open your Tags section from the menu and add a new tag.

3. Edit tag configuration and choose tag type Custom > Custom HTML.



4. P…

To preview your Usetiful product tours before they go live, you have 3 options:
Option 1: Use Usetiful for Chrome Extension The first and the easiest way to preview your tours is to install our Usetiful for Chrome extension. Just follow these instructions.

Option 2: Use External Browser Plugin Many browser plugins enable you to run a javascript code locally on any website. If you are using the Chrome browser, we recommend using the User Javascript and CSS plugin, because it's easy to use and work perfectly with Usetiful. To preview your tour follow these instructions:

1. Install the plugin.
2. Navigate to the page where do you want to preview the tour.
3. Click on the plugin icon in the browser toolbar.



4. Click on the "Add new" button.
5. Navigate to the Usetiful Overview page and view your script code by clicking on the "Embed code" button.
6. Copy the code to the clipboard (without the HTML markup!) and paste it to the left part of the plugin window.

It sho…

Calendify chose Usetiful as a solution to run product adoption experiments, onboard new users and announce new features.

Team created an initial version of product tour to gather insights and identify blind spots in user experience. Based on the new insights, team iterated and within the first month several versions of product tour were released. As a result, user account activation was improved by 25%.

About CalendifyCalendify is a cloud-based appointment booking system used by individuals and small businesses around the world. Calendify connects with individual or team Google calendars to check availability and prevent overbooking. Customers value its simplicity to set up and use.




Help users to use the full potential of their accounts The team noticed that most users have never completed the setup of their accounts (completion rate was 39%). They struggled to create event types that the customers or prospects could book. We caught up with the Calendify Product Manager, Ondrej Dobias…

This article introduces the reporting features of Usetiful - the user onboarding software. The analytics measure the effectiveness of your experiences made by your product tours. Iterate on your results, improve your tours and maximize user engagement!

How to easily add a product guide to your Confluence page?
This quick guide describes how to do it even without administrative rights.




1. Get your Usetiful code Log in to your account on Usetiful.com and click the "Embed code" button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C).



2. Paste the code into HTML macro Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option  "Insert more content" and select the option "Other macros" at the bottom of the list. Search for the "HTML" in the displayed modal dialog.


Add the HTML macro into the page and paste the Usetiful code inside.


Save the page.

3. Configure the tour If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks. Tour will show up automatically, if parameters "Autoplay" or "Usetiful butto…