Blog Usetiful - Digital product adoption made simple

  Advances in our understanding of UI/UX mean that apps and websites are easier to use and more intuitive than ever. But no matter how flawless designs become, customers will need help occasionally.  Users approach technology from different levels of experience and know-how, so it's essential to provide assistance when they need it and where they need it.  So, let's talk about Usetiful Assistant, the widget that helps you help your users. What is Usetiful Assistant? Usetiful Assistant, a 24/7 customer self-service widget Usetiful Assistant is a customer onboarding self-service widget that allows you to provide in-app assistance to your users. Typically, onboarding content focuses on the first few days that a user interacts with a product. Things like onboarding checklists, product tours, and tooltips help users get to grips with a product, guiding them toward achieving specific objectives, and so on. However, Usetiful Assistant has a more long-term focus. It offers you a way t

  These are trying times for the overall business community. The rise in interest rates has slowed economic activity, with subsequent budget cuts targeting sales and marketing departments in particular.  You've probably already heard how digital adoption platforms (DAPs) like Usetiful can boost sales and marketing for your product. But what about using the software to help your sales and marketing employees?  In this article, we'll show how you can use a digital adoption solution like Usetiful to drive better outcomes for not just your product and your users but also your employees. Image by our-team on Freepik Sales reps and time to productivity (TTP) If you're familiar with digital adoption tools like Usetiful, you'll already understand concepts like time to value (TTV). In short, it's a metric that measures how long it takes a user to get value from your product. Another way you can look at this is how long it takes someone to engage with your product and gain a