Understanding customer behavior is crucial for SaaS success. Insights into behavior help businesses identify patterns, preferences, and pain points across the user journey. Knowing how users interact with products, where they encounter challenges, and which features they value most empowers companies to improve experiences, reduce churn, and foster growth. Without this understanding, SaaS businesses risk losing customers, misinterpreting user needs, and missing upselling opportunities. Behavioral analysis ensures data-driven engagement strategies that align with customer expectations, leading to higher retention and increased revenue. Usetiful's recent integration with Customerscore.io equips companies with tools to better understand why customers leave and identify those ready for growth. What is Customerscore.io? Customerscore.io helps B2B SaaS businesses prevent customer churn by understanding why customers leave. Additionally, it identifies promising customers, enabling busi...