Skip to main content

Install Usetiful to start publishing product tours


Once you installed Usetiful, you can start to publish product tours and begin collecting data for their analysis. The only thing you need to do is to embed a bit of javascript to your website. If you use tools like Google Tag Manager, you don't even have to touch your website code.

If you are not a developer, send the code to somebody who can help you. If you need any assistance from our side, feel free to contact us.

Google Tag Manager

Google Tag Manager (GTM) is a free tool that allows you manage and deploy tags (snippets of code or tracking pixels) on your website (or mobile app) without having to modify the code. Using GTM requires to be registered and their javascript code on your website. Then you can manage your code online.


1. To add the Usetiful code to GTM, login to your GTM account and select the appropriate container for your website.

2. Open your Tags section from the menu and add a new tag.

3. Edit tag configuration and choose tag type Custom > Custom HTML.



4. Paste your code to the HTML text area. It should look similar to the picture below:


5. Now, we need to ensure that the script is called once all the elements on your site are loaded. Therefore click on the Triggering section and add a new trigger of type DOM ready. If you want to trigger the script just on specific sites or pages, select the option This trigger fires on > Some DOM Ready Events and specify the configuration.





6. Save the new trigger.

7. Select the new trigger, so it shows up below the box with Usetiful code.

8. Save the created tag.

9. Publish this change clicking on the Submit button. After a few seconds should be code embedded to your website 🎉.

Install code manually

Usetiful works by adding a JavaScript code to your application that allows Usetiful to show tour content you build to users. You can find your script on the Overview page after login. Click on the "Install to publish" button, and the code will show up. Copy it and paste to the end of all pages where the Usetiful should show the content; immediately before the </body> element.

Related:

Popular posts from this blog

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.
Read more

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...
Read more

Usetiful Brings On-Premise Digital Adoption Solutions for Security-Intense Companies

With all the talk about the cloud, you’d be forgiven for thinking that on-premise solutions had gone out of fashion entirely. However, that couldn’t be further from the truth. Many businesses that operate with sensitive information, such as banks, government organizations, and other tightly regulated sectors, never fully embraced the cloud.  In addition to the security-focused businesses that had to keep things on-prem, we’ve also recently seen the emergence of what has been termed “cloud repatriation.” The reasons for the trends are complex and include compliance, performance, and cost concerns.  Experts suggest the future of IT infrastructure deployment and management will involve a more hybrid approach. Others suggest that the return to on-prem is about the expiration of COVID-19-era contracts.  The pandemic saw a massive shift towards remote work, which exacerbated the trend toward the cloud. It also led to a surge of importance in digital adoption platforms (DAPs) as...
Read more