Usetiful launched the first free-forever Digital Adoption Platform (DAP) in 2019, to help startups and small businesses compete in digital markets by fixing their user onboarding and product adoption. In 2024, we took it a step further. We extended the free-forever plan to make it even more generous, offering unlimited content, additional team members and additional features. In response to the growing demand for affordable and PLG-driven self-serve solutions, Pendo introduced a free plan in 2000, offering support for a limited set of MAUs. Now, UserGuiding has entered the space with their Support Essentials plan, a free forever offering designed to help early-stage companies improve their customer self-service systems. But how does it compare to Usetiful and Pendo in terms of features, scalability, and support for growing businesses? Usetiful Free Plan: The Most Inclusive Free Plan in the Market While UserGuiding’s Support Essentials plan offers great value in terms of sup...