Skip to main content

Build your first Welcome Message


Why Welcome message?

Welcome message has a great impact on how users perceive your application - you can set up a very friendly and human tone of conversation. On top of that - it is really easy to create one with Usetiful!

Benefits:
  • Introduce your product from human perspective and let users know you appreciate them
  • Activate your users with call-to-action 
  • Get your Usetiful ready for more complex opportunities

Build the modal

  1. In the Overview menu, click on "Add tour"

  2. Tour name - Give your Welcome message a name so you can find it later

  3. Let's keep it simple - page targeting should remain "All pages", trigger should remain to "Launch automatically". You can change these settings anytime later. Click "Continue".

  4. Usetiful creates the first example modal for you. Click inside of the modal and update the content! Pro tip: Include pictures or video!


Buttons - your call to action

Usetiful allows you to set up actionable buttons. These can lead customers to different product tours, but also to specific page.

  1. Within the content editor, click on icon "Edit step"

  2.  Set the type to "Modal"

  3. In the section Buttons, click "Add Button". 

  4. Choose type "Go to". This button will redirect user to any page you choose.

  5. Incorporate the button into your overall welcome experience

Install Usetiful

Once you are satisfied with your Welcome message it is time to install it to your webpage.

  1. In the Overview menu, click on "Install to publish"

  2. Click "Copy to clipboard" to copy the code

  3. Paste the code to your webpage, at the end, just before </body> HTML tag.

  4. In the Overview menu, check whether the Welcome message is set as Published. If not, click Publish.


Well done!
Related:

Popular posts from this blog

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.
Read more

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...
Read more

Usetiful Brings On-Premise Digital Adoption Solutions for Security-Intense Companies

With all the talk about the cloud, you’d be forgiven for thinking that on-premise solutions had gone out of fashion entirely. However, that couldn’t be further from the truth. Many businesses that operate with sensitive information, such as banks, government organizations, and other tightly regulated sectors, never fully embraced the cloud.  In addition to the security-focused businesses that had to keep things on-prem, we’ve also recently seen the emergence of what has been termed “cloud repatriation.” The reasons for the trends are complex and include compliance, performance, and cost concerns.  Experts suggest the future of IT infrastructure deployment and management will involve a more hybrid approach. Others suggest that the return to on-prem is about the expiration of COVID-19-era contracts.  The pandemic saw a massive shift towards remote work, which exacerbated the trend toward the cloud. It also led to a surge of importance in digital adoption platforms (DAPs) as...
Read more