Skip to main content

Build your first Welcome Message


Why Welcome message?

Welcome message has a great impact on how users perceive your application - you can set up a very friendly and human tone of conversation. On top of that - it is really easy to create one with Usetiful!

Benefits:
  • Introduce your product from human perspective and let users know you appreciate them
  • Activate your users with call-to-action 
  • Get your Usetiful ready for more complex opportunities

Build the modal

  1. In the Overview menu, click on "Add tour"

  2. Tour name - Give your Welcome message a name so you can find it later

  3. Let's keep it simple - page targeting should remain "All pages", trigger should remain to "Launch automatically". You can change these settings anytime later. Click "Continue".

  4. Usetiful creates the first example modal for you. Click inside of the modal and update the content! Pro tip: Include pictures or video!


Buttons - your call to action

Usetiful allows you to set up actionable buttons. These can lead customers to different product tours, but also to specific page.

  1. Within the content editor, click on icon "Edit step"

  2.  Set the type to "Modal"

  3. In the section Buttons, click "Add Button". 

  4. Choose type "Go to". This button will redirect user to any page you choose.

  5. Incorporate the button into your overall welcome experience

Install Usetiful

Once you are satisfied with your Welcome message it is time to install it to your webpage.

  1. In the Overview menu, click on "Install to publish"

  2. Click "Copy to clipboard" to copy the code

  3. Paste the code to your webpage, at the end, just before </body> HTML tag.

  4. In the Overview menu, check whether the Welcome message is set as Published. If not, click Publish.


Well done!
Related:

Popular posts from this blog

Usetiful acquisition - Founder's post

Good news, everyone! Usetiful is joining Fullstory , marking the next chapter in our journey to help teams create more intuitive and meaningful digital experiences. Why? Some of you might remember this: Product adoption is about inspiring the right behaviors that lead to lasting satisfaction for users. To do that, teams need a deep understanding of what users do, see, and think at every step. As we explored new ways to bring that clarity to life, through features like session replay, we discovered how closely Usetiful’s mission aligned with Fullstory’s vision for behavioral intelligence. Joining forces was the natural next step. Together, Usetiful and Fullstory unlock the full value of digital products by giving teams the insight to know when and why users need help - and the ability to deliver experiences that feel human, personalized, and effortless. Since our launch in 2019, we’ve been guided by the feedback, creativity, and trust of our users. Your partnership has shaped Usetiful ...
Read more

How Usetiful Enhanced NTU’s Digital Usage Experience

  Introduction Nanyang Technological University (NTU) Singapore began a digital transformation to streamline its in-house systems and enhance the user experience. By integrating Usetiful’s digital adoption platform (DAP), NTU successfully reduced training costs, minimized support dependency, and improved system usability for its community. The Challenge NTU sought to improve user adoption across several in-house systems. Users, who often interacted with these systems infrequently and under tight deadlines, required one-to-one support. Additionally, the diverse information delivered through these systems highlighted the need for a solution that simplifies processes and provides results more efficiently. The Solution Usetiful was deployed across critical systems to enhance user adoption: Enhanced Student Intranet: Announcement banners, guided tours, and tooltips were implemented to enhance communication, simplify navigation, and consolidate fragmented information into one user-frien...
Read more

MAXMODAL's Onboarding Automation Boosts Efficiency by 30% with Usetiful

  Who We're Talking About MAXMODAL ltd . is a neutral multimodal network that simplifies the complex world of transport and logistics. Their comprehensive platform allows users to manage everything from tariffs and supply chains to transportation requests and communication with contractors. In a fast-paced industry where efficiency is key, the team, led by project leader Dinar, recognized that their internal processes were becoming a bottleneck. Their ultimate goal was to find a solution that could match the robust functionality of their product with an equally seamless user experience. The Goals Right from the start, the MAXMODAL team knew exactly what they wanted to achieve with Usetiful. Their main goals were to: Improve feature adoption: With so many powerful tools on their platform, they needed a way to ensure users were discovering and utilizing every feature to its full potential. Enable customers with self-service support: They wanted to empower their users to find answe...
Read more