Skip to main content

Build your first Welcome Message


Why Welcome message?

Welcome message has a great impact on how users perceive your application - you can set up a very friendly and human tone of conversation. On top of that - it is really easy to create one with Usetiful!

Benefits:
  • Introduce your product from human perspective and let users know you appreciate them
  • Activate your users with call-to-action 
  • Get your Usetiful ready for more complex opportunities

Build the modal

  1. In the Overview menu, click on "Add tour"

  2. Tour name - Give your Welcome message a name so you can find it later

  3. Let's keep it simple - page targeting should remain "All pages", trigger should remain to "Launch automatically". You can change these settings anytime later. Click "Continue".

  4. Usetiful creates the first example modal for you. Click inside of the modal and update the content! Pro tip: Include pictures or video!


Buttons - your call to action

Usetiful allows you to set up actionable buttons. These can lead customers to different product tours, but also to specific page.

  1. Within the content editor, click on icon "Edit step"

  2.  Set the type to "Modal"

  3. In the section Buttons, click "Add Button". 

  4. Choose type "Go to". This button will redirect user to any page you choose.

  5. Incorporate the button into your overall welcome experience

Install Usetiful

Once you are satisfied with your Welcome message it is time to install it to your webpage.

  1. In the Overview menu, click on "Install to publish"

  2. Click "Copy to clipboard" to copy the code

  3. Paste the code to your webpage, at the end, just before </body> HTML tag.

  4. In the Overview menu, check whether the Welcome message is set as Published. If not, click Publish.


Well done!
Related:

Popular posts from this blog

Usetiful acquisition - Founder's post

Good news, everyone! Usetiful is joining Fullstory , marking the next chapter in our journey to help teams create more intuitive and meaningful digital experiences. Why? Some of you might remember this: Product adoption is about inspiring the right behaviors that lead to lasting satisfaction for users. To do that, teams need a deep understanding of what users do, see, and think at every step. As we explored new ways to bring that clarity to life, through features like session replay, we discovered how closely Usetiful’s mission aligned with Fullstory’s vision for behavioral intelligence. Joining forces was the natural next step. Together, Usetiful and Fullstory unlock the full value of digital products by giving teams the insight to know when and why users need help - and the ability to deliver experiences that feel human, personalized, and effortless. Since our launch in 2019, we’ve been guided by the feedback, creativity, and trust of our users. Your partnership has shaped Usetiful ...
Read more

Gartner Reports: Best Digital Adoption Solution

The coming decade will see a significant investment in digital transformation for the vast majority of organizations looking to drive success. But successful digital transformation relies on leveraging software to help employees acclimatize to new and evolving technology. This poses a challenge to employee productivity, as workforces across the globe will be forced to adapt to new technology in their day-to-day roles. Ideally, implementation of such tech requires an approach that impacts productivity as little as possible. That's why companies are increasingly turning to digital adoption platforms that facilitate the process and support employee efficiency rather than hampering it. What is a Digital Adoption Platform? A digital adoption platform (DAP) sits on top of an existing software application, offering users insight and guidance that helps them to adjust to the software application, providing information on key tasks and functions. With a DAP, companies can introduce new sof...
Read more

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...
Read more