Skip to main content

Docsify & Usetiful - product tours for a single page application


Docsify is an advanced email tracker for Gmail. It helps salespeople to understand when recipients opened their messages, clicked links, and downloaded attachments, allowing them to work with the hottest prospects. More detailed statistics include information on how recipients engage with the content or how long do prospects spend on each page of PDF attachments.



Docsify partnered with Usetiful to improve the onboarding experience for new users. Product tour guides users through the application and helps them to find their "aha!" moment more easily, resulting in improved conversions.



Docsify is built as a single page application, making integration of a Digital Adoption Platform a challenge. Usetiful proved to be a good choice with the combination of flexible triggers and professional service.

You can try Docsify with their new user onboarding experience yourself - sign up here: https://docsify.net/
Related:

Popular posts from this blog

How DAP Can Help Your Sales and Marketing Teams

  These are trying times for the overall business community. The rise in interest rates has slowed economic activity, with subsequent budget cuts targeting sales and marketing departments in particular.  You've probably already heard how digital adoption platforms (DAPs) like Usetiful can boost sales and marketing for your product. But what about using the software to help your sales and marketing employees?  In this article, we'll show how you can use a digital adoption solution like Usetiful to drive better outcomes for not just your product and your users but also your employees. Image by our-team on Freepik Sales reps and time to productivity (TTP) If you're familiar with digital adoption tools like Usetiful, you'll already understand concepts like time to value (TTV). In short, it's a metric that measures how long it takes a user to get value from your product. Another way you can look at this is how long it takes someone to engage with your product and gain a ...
Read more

The Challenges of the Digital Workplace and How to Overcome Them

  The digital workplace offers an exciting new frontier in how we think about work. However, like any form of technological disruption, businesses must overcome specific challenges to unlock the potential benefits of this change. Let’s explore some of these roadblocks and see how a digital adoption platform (DAP) can provide an elegant solution. Image by DCStudio on Freepik What is the digital workplace? The digital workplace is a decentralized work ecosystem connected by digital devices, tools, and platforms, enabling deep collaboration across various locations.  It’s a virtual space that mirrors the connectivity of the office but with a greater emphasis on seamless interactions, information and resource access, productivity, and personalization. According to the consultancy firm Forrester, the digital workplace consists of six main pillars . They are: Core productivity platforms Employee-facing HR tools An orchestration layer Experience touchpoints Analytics Application inte...
Read more

What is User Activation and How to Increase the User Activation Rate

Image by benzoix on Freepik   User activation is one of the most critical and influential KPIs for your SaaS product. At its simplest, it describes the process of a prospect becoming an active user.  The steps required to get a user to that point are complex. However, a digital adoption platform can help. Let’s explore how. But first, let’s look at what user activation is and why it’s so crucial for your SaaS product. What is user activation? User activation is one of the essential parts of the buyer journey. It happens when users have gotten a benefit from your product to the point that they will pay for it or become regular or active users. Many people mix up the Aha moment with user activation. However, they describe two different things. Let's explain this further. The Aha moment happens when users realize what your SaaS product can do. They see it in action and understand its potential to help them do something quicker, cheaper, better, or whatever your USP is. On the ot...
Read more