Skip to main content

Asset Connect educates new customers with Usetiful onboarding experiences

 

Asset Connect is an online platform for energy asset monitoring and management. Customers can connect their electricity generating assets, such as wind, solar or hydroelectric power plants, without having to buy additional hardware. Asset Connect presents energy production reports in a powerful dashboard, and Usetiful onboarding tours are used to guide new users to connect their assets, create and view reports and more.

The Product tours are organized into a User Onboarding Checklist.



Asset Connect uses the learn-by-doing approach to educating new customers. In some of their tours there are no “next” or “previous'' buttons for users to navigate through tour steps. Instead, users are nudged towards completing actions by themselves, and this way learning the possibilities of the platform.




The Product Tour seamlessly integrates into the user experience. Tour content flexibly adapts as the user progresses into the product, recommending the next steps, but leaving users to explore the platform on their own. With this design principle, guided onboarding feels like an integral part of the product.




Having a great user onboarding experience is crucial to increase feature discovery and user adoption. Even more so in the case of online dashboards, such as Asset Connect.

If you are looking for an efficient way to educate and retain users, onboarding tours and user onboarding checklists are the best choice to help new users in a delightful, easy to implement and measurable way.




Popular posts from this blog

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

Top alternatives to UserGuiding

The market for DAP-s is growing, and many people are just getting familiar with the advantages that Digital Adoption Platforms can bring to their platforms. Now is the best time to get acquainted with the DAP market and see your options.

What can a DAP do for Employee Onboarding?

Digital systems are transforming the way that organizations work, leading to increases in productivity and profitability. Customer management is simpler, while work-tracking software allows for more efficient management of change and greater leverage of data than ever before. But these organizations face a problem. New employees need to be trained in the use of such software, in addition to learning everything else that comes with entering a new role. Company ways of working, interdepartmental relationships, reporting lines, processes, and everything else are compounded by a need to learn complex systems. Enter, DAP (digital adoption platform) software. With DAP software, you can lighten the burden that you place on new employees by simplifying software learning and adoption across any platform. Image by drobotdean on Freepik How to Achieve Greater Onboarding and Productivity with DAP DAP software brings about numerous software and process improvements that can boost employee productiv