Skip to main content

Usetiful: Digital Adoption Platform "High Performer" on G2

Summer is in full swing. The weather is warm, the birds are singing, and everyone is happy. And so are we because we've earned six badges in the Digital Adoption Platform category of the G2 Summer 2022 report. 🙌

 


The complete list of the badges we have been awarded are:

● High Performer

● High Performer (Europe)

● High Performer (Small Business)

● Fastest Implementation

● Fastest Implementation (Small Business)

● Best Meets Requirements (Small Business)



We're super proud of this achievement and our excellent 5-star rating on G2. As strong believers in digital transformation, we built our Digital Adoption Platform to help developers and businesses onboard their employees and users so they could unlock the power of technology.


At Usetiful, we understand the importance of onboarding. We get that businesses and developers are under a lot of pressure to help users hit the ground running and derive immediate value from the products. So we built a product that let them get to that point with minimal friction.


Now, if you aren't sure what a digital adoption platform is, let us explain.


What is a digital adoption platform?


A digital adoption platform, or DAP, is a piece of software that helps users learn to get the most from an application. A DAP is about much more than just assisting people in learning the basics; you can use it to teach them all the functions and features of an app.




DAPs overlay an app and help users understand how to use it through interactive product tours, onboarding checklists, tooltips that highlight what specific buttons do, and more.


Overlaying your app with this software probably sounds complicated. However, it's not. We designed Usetiful as a no-code onboarding tool that everyone could use, no matter their level of technical expertise.


A digital adoption platform with limited friction


Our product works with any app, it's GDPR compliant, and it's simple for anyone to create an experience layer to onboard users. You can use it to help users figure out how to navigate your app, learn about new features, or work out how to perform specific tasks.


Retaining users in this competitive marketplace is challenging. The modern consumer will move on to the next app if they don't immediately understand how a product will solve their pain points. While for businesses, each moment your employees don't use software to its full capacity is a lost opportunity.


Usetiful is quick and easy to download and set up. Just like you, we want our software to be intuitive and frictionless. And if you read all our glowing reviews on the G2 site, it looks like we were successful in our aims.


While we are delighted to receive recognition in the form of badges from G2, nothing makes us happier than reading reviews from customers that we've helped.


So, we want to give a big thanks to all our customers who have purchased Usetiful and used it to create great onboarding experiences, and interactive product tours, boost their client retention, and reduce their support tickets.


Usetiful was designed to help users unlock the power of technology in the quickest, most direct, and most affordable way possible. Thank you for all your support and kind words. We look forward to helping you all in the future.


For those who are still looking around for a digital adoption solution, try Usetiful now for free and get rid of your 500 pages user manual!

 

Popular posts from this blog

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...

Usetiful Brings On-Premise Digital Adoption Solutions for Security-Intense Companies

With all the talk about the cloud, you’d be forgiven for thinking that on-premise solutions had gone out of fashion entirely. However, that couldn’t be further from the truth. Many businesses that operate with sensitive information, such as banks, government organizations, and other tightly regulated sectors, never fully embraced the cloud.  In addition to the security-focused businesses that had to keep things on-prem, we’ve also recently seen the emergence of what has been termed “cloud repatriation.” The reasons for the trends are complex and include compliance, performance, and cost concerns.  Experts suggest the future of IT infrastructure deployment and management will involve a more hybrid approach. Others suggest that the return to on-prem is about the expiration of COVID-19-era contracts.  The pandemic saw a massive shift towards remote work, which exacerbated the trend toward the cloud. It also led to a surge of importance in digital adoption platforms (DAPs) as...