Skip to main content

Usetiful: Digital Adoption Platform "High Performer" on G2

Summer is in full swing. The weather is warm, the birds are singing, and everyone is happy. And so are we because we've earned six badges in the Digital Adoption Platform category of the G2 Summer 2022 report. 🙌

 


The complete list of the badges we have been awarded are:

● High Performer

● High Performer (Europe)

● High Performer (Small Business)

● Fastest Implementation

● Fastest Implementation (Small Business)

● Best Meets Requirements (Small Business)



We're super proud of this achievement and our excellent 5-star rating on G2. As strong believers in digital transformation, we built our Digital Adoption Platform to help developers and businesses onboard their employees and users so they could unlock the power of technology.


At Usetiful, we understand the importance of onboarding. We get that businesses and developers are under a lot of pressure to help users hit the ground running and derive immediate value from the products. So we built a product that let them get to that point with minimal friction.


Now, if you aren't sure what a digital adoption platform is, let us explain.


What is a digital adoption platform?


A digital adoption platform, or DAP, is a piece of software that helps users learn to get the most from an application. A DAP is about much more than just assisting people in learning the basics; you can use it to teach them all the functions and features of an app.




DAPs overlay an app and help users understand how to use it through interactive product tours, onboarding checklists, tooltips that highlight what specific buttons do, and more.


Overlaying your app with this software probably sounds complicated. However, it's not. We designed Usetiful as a no-code onboarding tool that everyone could use, no matter their level of technical expertise.


A digital adoption platform with limited friction


Our product works with any app, it's GDPR compliant, and it's simple for anyone to create an experience layer to onboard users. You can use it to help users figure out how to navigate your app, learn about new features, or work out how to perform specific tasks.


Retaining users in this competitive marketplace is challenging. The modern consumer will move on to the next app if they don't immediately understand how a product will solve their pain points. While for businesses, each moment your employees don't use software to its full capacity is a lost opportunity.


Usetiful is quick and easy to download and set up. Just like you, we want our software to be intuitive and frictionless. And if you read all our glowing reviews on the G2 site, it looks like we were successful in our aims.


While we are delighted to receive recognition in the form of badges from G2, nothing makes us happier than reading reviews from customers that we've helped.


So, we want to give a big thanks to all our customers who have purchased Usetiful and used it to create great onboarding experiences, and interactive product tours, boost their client retention, and reduce their support tickets.


Usetiful was designed to help users unlock the power of technology in the quickest, most direct, and most affordable way possible. Thank you for all your support and kind words. We look forward to helping you all in the future.


For those who are still looking around for a digital adoption solution, try Usetiful now for free and get rid of your 500 pages user manual!

 

Related:

Popular posts from this blog

Metrics That Are Better Than NPS?

  Net Promoter Score (NPS) is a deceptively powerful and widely used metric for measuring customer loyalty and satisfaction. It works because it asks one simple question: On a scale of 0 to 10, how likely are you to recommend our product to a friend or colleague? From there, respondents are split into one of three groups, which are: Promoters (9-10): Loyal, enthusiastic advocates for your product. Passives (7-8): Users who are happy enough but could switch to a rival product under the right circumstances.  Detractors (0-6): Unsatisfied customers who are more likely to complain to friends or social media about your product. Once you have counted your responses, you get your NPS score by subtracting the percentage of Detractors from the percentage of Promoters.  However, not everyone loves the NPS score. Here are a few of the weaknesses associated with the customer loyalty metric. It’s too simple to capture the true complexity of customer sentiment. People who respond to...
Read more

How the 40% Rule Can Help You Find and Identify Product-Market Fit

  Finding product-market fit (PMF) is the Holy Grail for startup founders. Figuring out if sustainable demand for your product exists is something you want to do as early as possible so you can change course or make the necessary adjustments. However, many startups only realize they don’t have PMF well after going to market.  This article will look at how you can identify and achieve PMF, even if things aren’t quite going as expected.  Image by creativeart on Freepik What is the 40% Rule? Sean Ellis is well-known in the software development space. In a legendary 2010 blog post, he coined the term “growth hacking ,” which revolutionized how founders think about product marketing. As if that were not enough, he also popularised the Sean Ellis Rule, also known as the 40% Rule. The 40% Rule is very straightforward. All it requires is asking your users one simple question: "How would you feel if you could no longer use our product?" The respondents then have a choice of one of...
Read more

Alternatives to Shepherd: Which One Is Right for You?

  Shepherd is a popular open-source tool for building product tours. However, there are better options to meet the demands of modern onboarding. Here are some great alternatives that can help boost user adoption. What is Shepherd? Shepherd is a JavaScript library. It was built to help onboard new users with product walkthroughs. It's a flexible tool that allows you to drop product tours into your app using popular languages like: Angular Ember ES Modules Vue.js  Javascript Shepherd comes with a few default themes, but its primary selling point is that it allows you to customize your tours.  The problems with Shepherd as an onboarding tool We're not here to rip Shepherd. It's a good tool that does what it sets out to do. However, it falls short of a great modern onboarding tool for several reasons. #1. Limited accessibility Shepherd is relatively easy to use if you have good technical knowledge. However, you're out of luck if you don't know how to code. In an era whe...
Read more