Skip to main content

Usetiful is the Momentum Leader and Easiest to use on G2 Digital Adoption Platforms

When Usetiful launched, we had one goal in mind — to be a digital adoption platform that is accessible to all businesses. Our software attempts to solve the growing problem of lack of knowledge in customer onboarding, software walkthroughs, and customer self-service. Months of hard work and thousands of satisfied businesses later, we can proudly say that we have managed to create a mark.

Usetiful has snagged multiple recognitions in G2’s Winter 2023 report.


Easiest to use

We are thrilled to announce that we have secured the coveted second spot on G2's ranking of the easiest-to-use platforms. This ranking is based on real-life experiences and ratings from users like you. With our intuitive interface and top-notch user experience, Usetiful offers a simplified digital adoption solution and customer self-service.

Our platform is the easiest and fastest to implement, making it the perfect choice for small businesses that want to get their customer self-service up and running as quickly as possible. With our streamlined process and expert team of implementation specialists, you'll be amazed at how smoothly and quickly your transition to Usetiful goes.


Momentum Leader and High Performer

Usetiful has been named a momentum leader and high performer on G2, the premier business software review platform. Don't just take our word for it—users rave about Usetiful, giving it top ratings and glowing reviews. Many businesses turn to Usetiful as their go-to digital adoption platform and customer self-service software.


Users Love Usetiful

Usetiful has blown away the competition in user ratings! With an impressive score of 9.4 in “Ease of Use,” we are setting the bar high for all other digital adoption platforms, much higher than the average of 8.9. We also scored an impressive 9.3 in both “Quality of Support” and “Ease of Setup,” beating out most competition in both categories.

These impressive ratings are a testament to our commitment to providing top-notch user experiences and support. If you're in need of a digital adoption platform that delivers results and goes above and beyond for its users, look no further than Usetiful.


European Digital Adoption Platform, GDPR-compliant by default

Usetiful takes data privacy and compliance seriously. As a default, the platform is compliant with the General Data Protection Regulation (GDPR), providing businesses with the assurance that their use of the platform will not pose any compliance issues.

The GDPR sets forth the rights of individuals and the responsibilities of businesses regarding the processing of personal data, and Usetiful is committed to upholding these standards. With this added level of security, businesses can confidently utilize the platform without any concerns regarding data protection.

At Usetiful, we understand that the needs of our clients vary by region and are dedicated to providing personalized solutions that cater to the specific needs of each of our users. It’s also what helped us get recognized as “High Performer – Europe”. We are honored to have received this recognition and remain committed to delivering top-notch experiences for all of our European clients.


Best for Small Businesses

Usetiful has also garnered the accolades of being the “Fastest Implementation for Small Biz” and “High Performer for Small Biz”. The software provides a buttery-smooth user experience in everything, from product tour and software walkthrough to employee onboarding and customer self-service.

This affordable and user-friendly solution is perfect for small businesses. With Usetiful, you can create customized onboarding and training materials that are tailored to your specific needs, ensuring that every member of your team has the support and knowledge they need to thrive.

Don't let limited resources hold you back – join the ranks of successful businesses using Usetiful to take their digital adoption to the next level!




Related:

Popular posts from this blog

How the 40% Rule Can Help You Find and Identify Product-Market Fit

  Finding product-market fit (PMF) is the Holy Grail for startup founders. Figuring out if sustainable demand for your product exists is something you want to do as early as possible so you can change course or make the necessary adjustments. However, many startups only realize they don’t have PMF well after going to market.  This article will look at how you can identify and achieve PMF, even if things aren’t quite going as expected.  Image by creativeart on Freepik What is the 40% Rule? Sean Ellis is well-known in the software development space. In a legendary 2010 blog post, he coined the term “growth hacking ,” which revolutionized how founders think about product marketing. As if that were not enough, he also popularised the Sean Ellis Rule, also known as the 40% Rule. The 40% Rule is very straightforward. All it requires is asking your users one simple question: "How would you feel if you could no longer use our product?" The respondents then have a choice of one of...
Read more

Metrics That Are Better Than NPS?

  Net Promoter Score (NPS) is a deceptively powerful and widely used metric for measuring customer loyalty and satisfaction. It works because it asks one simple question: On a scale of 0 to 10, how likely are you to recommend our product to a friend or colleague? From there, respondents are split into one of three groups, which are: Promoters (9-10): Loyal, enthusiastic advocates for your product. Passives (7-8): Users who are happy enough but could switch to a rival product under the right circumstances.  Detractors (0-6): Unsatisfied customers who are more likely to complain to friends or social media about your product. Once you have counted your responses, you get your NPS score by subtracting the percentage of Detractors from the percentage of Promoters.  However, not everyone loves the NPS score. Here are a few of the weaknesses associated with the customer loyalty metric. It’s too simple to capture the true complexity of customer sentiment. People who respond to...
Read more

Alternatives to Shepherd: Which One Is Right for You?

  Shepherd is a popular open-source tool for building product tours. However, there are better options to meet the demands of modern onboarding. Here are some great alternatives that can help boost user adoption. What is Shepherd? Shepherd is a JavaScript library. It was built to help onboard new users with product walkthroughs. It's a flexible tool that allows you to drop product tours into your app using popular languages like: Angular Ember ES Modules Vue.js  Javascript Shepherd comes with a few default themes, but its primary selling point is that it allows you to customize your tours.  The problems with Shepherd as an onboarding tool We're not here to rip Shepherd. It's a good tool that does what it sets out to do. However, it falls short of a great modern onboarding tool for several reasons. #1. Limited accessibility Shepherd is relatively easy to use if you have good technical knowledge. However, you're out of luck if you don't know how to code. In an era whe...
Read more