Modern software stacks are enormous. Zylo's 2023 SaaS Management Index suggests that even small businesses use an average of 172 apps. While some software is intuitive and easy to use, most require extra guidance to ensure product adoption among clients and employees.
Based on sheer numbers alone, 3rd party software onboarding can be a big headache for businesses. However, onboarding multiple products doesn't have to be complicated, thanks
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Spaces support multiple products, sites, and teams. It also has its own installation script. As a result, you can manage product and feature adoption from one account. Now, you can get the right content in front of the right people at the right time.
Your employees and users have diverse needs. So your user onboarding software needs to be flexible enough to provide tailored experiences. Let's explore some of the benefits of Spaces.
#1. Boundless onboarding
Each organization has unique onboarding needs. Depending on the size and scope of your software stack, your clients and employees might need to orient themselves to various tools.
Spaces support multiple sites and teams. It can even help with 3rd party software onboarding. You can create, manage, and share onboarding content across your entire workflow and not just for your own software.
Once your clients or employees install the Usetiful plugin, you can share tokens that serve all the product tours, tooltips, and checklists they need to become proficient users of any digital tools. Don’t let your user onboarding software hold you back.
#2. Easier management
You might think that creating onboarding content for various sites and teams would be difficult to manage. However, we designed Spaces to make sharing and supervising content easy.
Spaces let you install Usetiful across unlimited sites but control and administer everything from a single account. By breaking your content down into dedicated Spaces, you can serve relevant content to each segment no matter which tools they use.
#3. Independent installation
User onboarding tools like Usetiful offer a lot of flexibility. For example, you can design product tours and walkthroughs that target particular roles or use cases for your software tools. The result is highly personalized onboarding content that suits different teams' or clients' needs.
Each Space comes with its own installation script. This feature allows you to build onboarding content for various projects and share the tokens with whoever needs them.
If your goal is to push new feature adoption in a tool that your clients and employees are familiar with already, you can make it a separate Space. Similarly, you can target different roles and onboard them with targeted content.
Best of all, you can manage everything from one administration account.
#4. No surprises
We all love surprises. But not in the workplace. When several different internal teams or departments work on your onboarding content, changes they make can lead to undesirable outcomes.
Spaces solve this issue. You can have multiple client or employee teams, but assign them all to separate Spaces. They'll only see the content in their assigned Space. This feature helps you keep your onboarding consistent and relevant for each group.
#5 Customizable individual themes
Onboarding multiple products poses a challenge for traditional user onboarding tools. If you want to create a seamless and unobtrusive onboarding experience, you need the right visual look and feel.
Spaces allow you to customize your onboarding content style. Each Space can have its own Theme, enabling you to deliver content that fits each brand or targeted site.
Spaces will allow you to create tailored 3rd party software onboarding content that complements the target app. By matching color and appearance, your product tours, tooltips, and checklists can easily blend into any site so the content looks and feels natural.
#6 Independent Reporting
One of the major benefits of using onboarding tools like Usetiful is having access to a wealth of user data. The Reports feature can tell you which employees or users have taken product tours, walkthroughs, or completed checklists.
But more than that, you can also measure the effectiveness of your onboarding content. Using this data, you can see where clients and employees are engaged and where they drop off. This information is crucial feedback that will help you improve your tours.
Generating reports for each Space gives you a more granular view of your onboarding. No need for guessing; you always know how you're doing.
Who are Spaces for?
We built Spaces to serve several different use cases. Here are some teams that can benefit from this product adoption feature.
Agencies that create onboarding content for multiple clients
Spaces allow you to create onboarding content for different clients and manage it all under one account. You can build themes to give you full control over the look and feel of your onboarding content, ensuring it sits nicely within your client's overall branding.
Spaces offer the flexibility to build product tours, walkthroughs, or checklists to help your clients onboard both users and employees.
Companies with big software stacks
If you use many different software tools within your workflow, Spaces can help you manage onboarding across all of them. You can create separate Spaces for your own tools plus any 3rd party software your employees need to learn.
Or even assigning one Space for testing and the other for production. You can build tours in the testing Space and then "clone" them into your production environment.
Vendors with diverse user onboarding need
Some software or apps are so versatile that users engage with them in dramatically different ways. When your app has many use cases, you run the risk of creating onboarding content that is irrelevant to many of your users. Spaces solve this issue by allowing you to create targeted content for different user segments.
Final thoughts
When it comes to employee engagement and productivity or onboarding users to your app, you must create the best experiences possible. User onboarding tools like Usetiful help you generate the content you need for feature or product adoption.
By using Spaces, you can ensure that your onboarding content is tailored to each team, employee, or user. Everyone can get the precise help they need by being assigned to the right group.
Now Premium plan users can enjoy access to two Spaces. So try out Spaces in Usetiful today if you want to take your onboarding to the next level.