Skip to main content

How to add a Product Tour to Confluence

How to easily add a product guide to your Confluence page?


This quick guide describes how to do it even without administrative rights.




1. Get your Usetiful code

Log in to your account on Usetiful.com and click the "Embed code" button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C).



2. Paste the code into HTML macro

Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option  "Insert more content" and select the option "Other macros" at the bottom of the list. Search for the "HTML" in the displayed modal dialog.


Add the HTML macro into the page and paste the Usetiful code inside.


Save the page.

3. Configure the tour

If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks. Tour will show up automatically, if parameters "Autoplay" or "Usetiful button" are enabled.


When setting up the tour, important is the "Url" field that specifies on which pages the tour will display. Paste the domain of your Confluence and click "Save".

Return to your Confluence page and refresh it using the Ctrl+F5 keys.

4. Enjoy the tour!

Don't forget to track usage of your product tour with Usetiful reports ;)



Popular posts from this blog

4 Types of Customer Satisfaction Survey and Their Best Practices

  A customer satisfaction survey is a fantastic tool for gathering information from current and past users. They can help your customer success teams understand the areas where your business is doing well — and where you’re lacking. Leveraging this information allows you to improve the customer experience, retain users, and even build loyalty. Image by Freepik In this article, we'll look at the four most valuable types of customer satisfaction surveys and some of the best practices you can employ to make them work. What is customer satisfaction? Customer satisfaction measures how your products or services meet customer demand. It's a strong gauge of the overall customer experience users have with your brand. Customer satisfaction can seem like a nebulous concept. However, there are many great surveys that can help you understand how your users feel about your product or service. Benefits of customer satisfaction surveys Running a customer satisfaction survey has many benefits. ...

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

What is User Activation and How to Increase the User Activation Rate

Image by benzoix on Freepik   User activation is one of the most critical and influential KPIs for your SaaS product. At its simplest, it describes the process of a prospect becoming an active user.  The steps required to get a user to that point are complex. However, a digital adoption platform can help. Let’s explore how. But first, let’s look at what user activation is and why it’s so crucial for your SaaS product. What is user activation? User activation is one of the essential parts of the buyer journey. It happens when users have gotten a benefit from your product to the point that they will pay for it or become regular or active users. Many people mix up the Aha moment with user activation. However, they describe two different things. Let's explain this further. The Aha moment happens when users realize what your SaaS product can do. They see it in action and understand its potential to help them do something quicker, cheaper, better, or whatever your USP is. On the ot...