How to add a Product Tour to Confluence

How to easily add a product guide to your Confluence page?

This quick guide describes how to do it even without administrative rights.

1. Get your Usetiful code

Log in to your account on Usetiful.com and click the "Embed code" button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C).

2. Paste the code into HTML macro

Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option "Insert more content" and select the option "Other macros" at the bottom of the list. Search for the "HTML" in the displayed modal dialog.

Add the HTML macro into the page and paste the Usetiful code inside.

Save the page.

3. Configure the tour

If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks. Tour will show up automatically, if parameters "Autoplay" or "Usetiful button" are enabled.

When setting up the tour, important is the "Url" field that specifies on which pages the tour will display. Paste the domain of your Confluence and click "Save".

Return to your Confluence page and refresh it using the Ctrl+F5 keys.

4. Enjoy the tour!

Don't forget to track usage of your product tour with Usetiful reports ;)

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

Create product tours with Usetiful

Usetiful contains an advanced editor that enables you to build tours visually without any programming skills. Try it yourself with 14-day trial .

How Usetiful helps Clerbo with the initial customer onboarding

About YSoft Clerbo The employee experience begins the moment the candidate accepts your job offer. YSoft Clerbo initiates new hires into the company and the company’s culture. With intuitive software, employees can be pre-boarded, onboarded and trained. Employees are now productive on their very first day. YSoft Clerbo is the future of work culture. Challenge: Provide interactive onboarding to new customers Clerbo team was looking for a user onboarding tool for their customers, with focus on interactive product tours in customer’s native language. Their customer support team wanted to reduce the number of questions received especially from new customers about “How to start using Clerbo”. With an increasing number of customers, it became ineffective to do long training for everyone. Tomas Nespechal , Product manager at YSoft Clerbo described: “We recently finished the online documentation where existing customers may find answers to most of their questions. O ur current customers

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