Skip to main content

How to add a Product Tour to Confluence

How to easily add a product guide to your Confluence page?


This quick guide describes how to do it even without administrative rights.




1. Get your Usetiful code

Log in to your account on Usetiful.com and click the "Embed code" button. The code will show up in the modal dialog. Copy it to the clipboard (select the code and press Ctrl+C).



2. Paste the code into HTML macro

Edit or Create new page on Confluence, where the tour should show up. When in Confluence editor, choose from the toolbas the option  "Insert more content" and select the option "Other macros" at the bottom of the list. Search for the "HTML" in the displayed modal dialog.


Add the HTML macro into the page and paste the Usetiful code inside.


Save the page.

3. Configure the tour

If you don't have a product tour created - you can create new one in Usetiful! Here are few tips & tricks. Tour will show up automatically, if parameters "Autoplay" or "Usetiful button" are enabled.


When setting up the tour, important is the "Url" field that specifies on which pages the tour will display. Paste the domain of your Confluence and click "Save".

Return to your Confluence page and refresh it using the Ctrl+F5 keys.

4. Enjoy the tour!

Don't forget to track usage of your product tour with Usetiful reports ;)



Popular posts from this blog

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

Top alternatives to UserGuiding

The market for DAP-s is growing, and many people are just getting familiar with the advantages that Digital Adoption Platforms can bring to their platforms. Now is the best time to get acquainted with the DAP market and see your options.

6 Steps of Building a Knowledge Base for SaaS

  Customer self-service is an ever-growing trend for SaaS products. In-app guidance and chatbots are a central part of offering customers a way to resolve issues on their own time. However, a knowledge base portal helps you go the extra mile by providing help, troubleshooting, how-to articles, and more. A good knowledge base has a lot of benefits, such as: Increased user retention Improved SEO Fewer support tickets Better customer satisfaction While the benefits are well understood, many businesses don’t know where to start unlocking them. Thankfully, customer onboarding self-service software like Usetiful is here to help. Here’s how you can build a knowledge base for your SaaS product in six simple steps. Image by benzoix on Freepik #1. Research and planning All projects need to have a clear goal right from the outset. Building a knowledge base portal is no different. So, the first thing you need to do is identify the needs and goals behind your knowledge base project.  Here’s a quick