Blog Usetiful - Digital product adoption made simple

GoHighLevel is an all-in-one sales, marketing, and CRM tool. It comes packed with some very comprehensive features, which can be a struggle for some users to adopt. That sounds like just the job for a digital adoption platform like Usetiful. What is GoHighLevel? GoHighLevel is a SaaS sales, marketing, and customer relationship management (CRM) tool. Designed for agencies and sales, marketing, and customer success teams, it's a fantastic solution for things like: Client acquisition Lead capture  Sales follow up Customer retention Invoicing and reporting The platform offers an incredible amount of features, including: High-converting sales funnels Landing page builders Website creators CRM  Appointment calendar Email marketing SMS communication tool In fact, GoHighLevel offers so many features and functionality that it can be challenging to get existing employees and new hires up to speed and generate value. When you invest in any digital tools, you need to ensure that your emp...

When Usetiful launched, we had one goal in mind — to be a digital adoption platform that is accessible to all businesses. Our software attempts to solve the growing problem of lack of knowledge in customer onboarding, software walkthroughs, and customer self-service. Months of hard work and thousands of satisfied businesses later, we can proudly say that we have managed to create a mark. Usetiful has snagged multiple recognitions in G2’s Winter 2023 report . Easiest to use We are thrilled to announce that we have secured the coveted second spot on G2's ranking of the easiest-to-use platforms . This ranking is based on real-life experiences and ratings from users like you. With our intuitive interface and top-notch user experience, Usetiful offers a simplified digital adoption solution and customer self-service. Our platform is the easiest and fastest to implement, making it the perfect choice for small businesses that want to get their customer self-service up and running as qui...

Aha moment is the sudden realization users feel when they find value in a product. It's the ‘wow’ feeling they recognize with its effectiveness and how to use it. What Is an Aha Moment, and How Can You Have One? Are you a business owner struggling to retain customers? Or do you have a website that your visitors don't subscribe to or sign up for your tools? Well, there is always a two-way explanation for this.  One reason is that you have yet to discover your aha moment as a business owner, and the other reason is the customers didn't find your tools useful to them. As a business owner, you always know the goal of your product, but only some customers see that immediately they land on your product/tools.  What is an Aha Moment Aha! moment is the point where users realize a product/tool's satisfaction, recognition, inspiration, and effectiveness. Think about this scenario; you’re looking for information on freelancing online, and you come across Dave Rogenmoser's bl...

  Shepherd is a popular open-source tool for building product tours. However, there are better options to meet the demands of modern onboarding. Here are some great alternatives that can help boost user adoption. What is Shepherd? Shepherd is a JavaScript library. It was built to help onboard new users with product walkthroughs. It's a flexible tool that allows you to drop product tours into your app using popular languages like: Angular Ember ES Modules Vue.js  Javascript Shepherd comes with a few default themes, but its primary selling point is that it allows you to customize your tours.  The problems with Shepherd as an onboarding tool We're not here to rip Shepherd. It's a good tool that does what it sets out to do. However, it falls short of a great modern onboarding tool for several reasons. #1. Limited accessibility Shepherd is relatively easy to use if you have good technical knowledge. However, you're out of luck if you don't know how to code. In an era whe...