Blog Usetiful - Digital product adoption made simple

User onboarding checklists are a crucial tool for developers who are launching products or want to improve product adoption.   What are User Onboarding Checklists? User onboarding checklists are a way to onboard new users. This digital adoption strategy works by splitting the onboarding experience into manageable atomic pieces. By making a checklist with various tasks, you can ensure that users are guided towards getting instant value from your product.     How to Build an Onboarding Checklist? Onboarding checklists are easy to build with no-code tools like Usetiful . By using an onboarding checklist template, your product can benefit from greater user engagement and acquisition. Benefits of User Onboarding The most common reason users abandon a digital product is: a) They can't understand how to use it b) The products value is not clear to them   A good user onboarding process directly addresses both of these issues. Any worthwhile digital adoption strategy needs to...

CRM Meaning Customer Relationship Management, or CRM, is a way for companies to manage their interactions with customers. Any method that uses data to improve interactions during each stage of the customer journey can be considered CRM. Yet, for many, CRM is about the software that manages these relationships. What Is CRM Software? CRM Software is a tool or collection of tools that collect and store customer data. This software is then used to analyze and manage these details to help companies deliver better results. What Are the CRM Benefits? CRM software exists to collate and analyze customer data. From here, organizations can use this information to create insights into customer behavior. The different roles in a business’s CRM define which data will be helpful at each stage of the customer journey. Additionally, each department will benefit in different ways. Marketing Teams By understanding their customers' needs, profiles, and demographics, marketing teams can create more a...

  What Are Product Tours and What Are Their Benefits? Picture this. You've been developing a new piece of software or app for months. It's almost ready for launch. The only problem? No one knows how to use it yet. Product Tours are an interactive way of giving users and new customers a guide to using the product. They can also be employed to guide users on new features. Not all users will be tech-savvy, so to improve onboarding, guidance can make a big difference. The modern product tour has a level of complexity and sophistication that was lacking in the past. When used correctly, they are far more than just pop-ups that direct user action. Now, product tours can provide different UI patterns to create a mix of materials that guide users through their first impression of your products or digital solutions. They can teach users how to use tools and get the most from a site or platform. As the digital marketplace has become more competitive, the importance of user onboarding is ...

When a user sits down with a new software product, the ideal scenario is that it's easy to use. To drive user adoption, the interface needs to feel fluid and intuitive. While this is the ultimate aim of an excellent user interface (UI), first-time users still need a helping hand in many cases. But a constant requirement to refer to walkthrough guides or tutorials breaks the user-software relationship. Offering help in a seamless way is a subtle, elegant art. To keep users engaged and to drive adoption, tooltips are an incredible resource. However, the software development industry has an awkward relationship with this solution; but, for the most part, this is due to poor application or design of tooltips. While tooltips can potentially harm user experience (UX), they are barely noticeable and beneficial when done correctly. What is a Tooltip? Tooltips are minor UI elements that prompt users to take specific actions. For example, when a user's mouse hovers over or clicks a speci...