Blog Usetiful - Digital product adoption made simple

Tooltips are a subtle way to add extra information to your WordPress pages without overloading users or cluttering your screen. When you utilize the Usetiful plugin for WordPress , you can easily add these contextual clues to enhance user experience and help them navigate your site. In this article, we’ll show you exactly how to add these helpful elements. What are tooltips? Not everyone knows what tooltips are called, but they’ve almost certainly used one. Tooltips are the noninvasive user interface (UI) elements that are triggered when you scroll over web pages.  If you’ve ever filled out an online form, you’ve probably come across these elements. For example, when you hover your mouse over a password input field, a text box might pop up telling you that your password should be “At least 8 words long and contain a number and a special character”. If you have a website, you can use tooltips for a variety of things. In the past, if you wanted tooltips on your site, you needed to know

   Intercom is an excellent tool to engage with your customers - it is fairly customizable and can be targeted. Many of our customers use Intercom to engage with their website visitors and users in different stages of their customer journey.  This makes Intercom an area of interest for Usetiful customers who want to step up their onboarding and adoption strategies - what if you could launch a Usetiful tour right from an Intercom widget? Well, due to Usetiful’s high customizability that’s exactly what you can do. Here comes into play the sharing by URL feature of Usetiful . Allow your users to launch a product tour with a single click when they are already looking for help in Intercom. Here's how: 1. Get the link to the tour Sign in to your Usetiful account, find the tour that you want to direct users to, click the three dots menu and select “Share tour”. There you will be prompted to paste a URL - that is the URL where the tour is supposed to start. For this example, let’s say a u

When a user sits down with a new software product, the ideal scenario is that it's easy to use. To drive user adoption, the interface needs to feel fluid and intuitive. While this is the ultimate aim of an excellent user interface (UI), first-time users still need a helping hand in many cases. But a constant requirement to refer to walkthrough guides or tutorials breaks the user-software relationship. Offering help in a seamless way is a subtle, elegant art. To keep users engaged and to drive adoption, tooltips are an incredible resource. However, the software development industry has an awkward relationship with this solution; but, for the most part, this is due to poor application or design of tooltips. While tooltips can potentially harm user experience (UX), they are barely noticeable and beneficial when done correctly. What is a Tooltip? Tooltips are minor UI elements that prompt users to take specific actions. For example, when a user's mouse hovers over or clicks a speci

Complex processes or input forms can represent a challenge for even properly onboarded users. This is especially sensitive with long processes, where user decisions or inputs made at the beginning have an impact on the next steps. Smart Tips Smart Tips are advanced tooltips that can add further instruction to important or confusing elements of your process. You can also use them to notify a user contextually about change in a feature. Example: Tooltip in action The power of Smart Tips lies in their cost/effect ratio - they do a great job, while the implementation is quick and they require minimal maintenance. Just place a tooltip on a select element of your page, and it's done! Smart Tips can work independently or in combination with Product Tours. They are ideal for addressing issues in input forms - your user can continue working uninterrupted, you can rely on the quality of the submitted data and your customer self-service rate increases. Win-win! Example: Tooltip use on Faceboo

Why Welcome message? Welcome message has a great impact on how users perceive your application - you can set up a very friendly and human tone of conversation. On top of that - it is really easy to create one with Usetiful! Benefits: Introduce your product from human perspective and let users know you appreciate them Activate your users with call-to-action  Get your Usetiful ready for more complex opportunities Build the modal In the Overview menu, click on " Add tour " Tour name - Give your Welcome message a name so you can find it later Let's keep it simple - page targeting should remain "All pages", trigger should remain to "Launch automatically". You can change these settings anytime later. Click " Continue ". Usetiful creates the first example modal for you. Click inside of the modal and update the content! Pro tip: Include pictures or video! Buttons - your call to action Usetiful allows you to set up actio