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Customer review: How Usetiful helped to increase onboarding completion rate by 47%

Coming up with interesting, relevant content for our blog is not an easy task. But life gets so much easier when customers do it for you.  Sometimes we review other DAP software to get people reading this blog a perspective and tools to find the vendor that works for their specific use case.  In this blog post we are sparing ourselves from all the research, content writing and editing, and simply sharing a review of our own product sent to us directly from a customer.  I’m, Stephen Edet. I lead the product marketing team at roHealth - a health tech startup in Nigeria.  roHealth is an app that helps employees choose their health insurance benefits and helps businesses provide quality health insurance plans for their employees while saving up to 30% of their health insurance budget.   As a SaaS business, in-app onboarding and product activations are important. We’ve had some measure of success acquiring new users and getting them to signup. But the challenge we kept having was that once

How Technologies Change Business and Why Digital Adoption Is Important for Your App?

Introduction Due to technical issues, the average worker loses around 22 minutes of productivity each day . [1] Over a year, that works out as 91 hours — or almost two weeks. [2] The financial implications of technology not working as intended are significant, especially in an era when workplace tools allow businesses to become faster and more competitive.

Aha moment in User Onboarding

  The aha moment is the precise point when users realize the value of a product. Understanding how to help your users reach their aha moment is a vital aspect of user onboarding that can reduce user churn dramatically.

Hotspots and their purpose in user onboarding

When done well, Hotspots can help with user onboarding by quickly highlighting features or functions.

Asset Connect educates new customers with Usetiful onboarding experiences

  Asset Connect is an online platform for energy asset monitoring and management. Customers can connect their electricity generating assets, such as wind, solar or hydroelectric power plants, without having to buy additional hardware. Asset Connect presents energy production reports in a powerful dashboard, and Usetiful onboarding tours are used to guide new users to connect their assets, create and view reports and more.